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Senior Customer Service Executive (Export / Import)
Ashapura Forwarders Pvt. Ltd. - All Jobs by this Recruiter
 

Job Description



  • Coordinating with Customer 


  • Internal coordination – Operation team, Documentation team, Accounts team


  • Constantly update customers with the shipment tracking details


  • Identifying bottlenecks and resolving them on time.


  • Ensure customer satisfaction by providing high level of service and pro-active communication


  • Preparing Management Reports


  • Monitoring and Guiding team members



Company Introduction

Established in 1997, Ashapura is an ISO 9001 – 2015 certified company having strong worldwide net work of business associates and an excellent presence in Indian market.

 

Working on the principles of partnership, proficiency and quality management, it provides customer centric solutions for maximum efficiency and customer satisfaction, which is possible because of the expertise acquired by Ashapura through its nearing 2 decades of existence in the field of imports, exports, custom clearance, transportation and warehouse & distribution backed up by a team of experts who nurture the needs of many multinationals. In brief, Ashapura is one stop shop for integrated imports, exports, pre & post custom clearance formalities, transportation, warehouse & distribution and door-to-door service & service solution provider.

Website: www.ashapura.in

 
Company Name : Ashapura Forwarders Pvt. Ltd.
Contact Person : Rashmi
Contact Person Phone : 9099996787
Contact Person Email : hr@ashapura.in
Key Skill : • Strong communication and extraordinary presentation skills • Excellent Communication skills in English (Written & Verbal) • Experience in MS Office (Excel, PowerPoint) and MS Outlook • Having basic knowledge about Import / Export • Problem sol
Education : Any Graduate
Experience : 3 to 10 Year
Salary Package : As per industry norms
Industry : Custom House Agents
Freight Forwarding
Corporate
Logistics/Freight Forward/Distribution/Courier
Export/Import
Category/Function : Import/ Export
Role : Assistance Manager
Export/Import Manager/Executive
Asst Team Leader
Location : Ahmedabad, Gujarat, India
Job Type : Full Time