Job Description

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  Coordinating shipments assigned to you from time of sale till receiving payment and closing file.


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  Coordinating with customer, account, crew, origin team, destination team, transporters, CHA, insurance companies etc. and ensuring all jobs are handled smoothly and in time.


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  Preparing all move related paperwork and documentation.


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  Attending to customer queries, responding politely, and delighting customers by going the extra mile


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  Look for opportunities for upselling, cross selling services and increasing shipment profitability.


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  Coordinating with all departments, agents, partners, government bodies and vendors and ensuring highest quality of service delivery. Also ensure good rapport is maintained with all internal and external stake holders.


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  Ensure all physical files, CRM and ERP are maintained meticulously, documents and reports are up to date as per ISO / FIDI requirements


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  Continuously track and monitor the shipments and work with the pricing team & operations teams and look for ways to reduce cost and consolidate shipments.


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  Ensure billing is as per billing TAT. Ensure there is no revenue leakage in billing.


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  Ensure payment terms are adhered to as per credit policy


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  Prepare MIS, review the MIS and submit analysis reports


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  Carry out all other jobs assigned to you.

Company Introduction

Globe Moving has had a remarkable journey since its inception over four decades ago under the brand name of Globe Packers. Growing from a single city operation in Bangalore to a relocation company with global operations, today Globe Moving has much to be proud of.

The company has been growing steadily, adding new services, building infrastructure, establishing strategic partnerships across the globe, building topnotch teams, earning quality accreditations and building a strong customer base.

Today our focus is to consistently provide innovative, cost effective and integrated Moving and Relocation solutions. Our people are our strength and their passion to excellence drives our commitment to quality. Our ISO and FIDI FAIM accredited quality processes ensure that high standards are consistently maintained.

We exist because of our customers. The Answer is Yes we will go the extra mile to make your moving and relocation experience remarkable.